Two or more people using the same iAqualink

 How can multiple people control the same system using iAqualink?

Method 1: Have them sign in with the same credentials that you use. They would put in your email and your password. 

This should work. If it doesn't, I suspect that you need to update your own password. Older versions of the app allowed for weak passwords. Newer versions require stronger passwords. Perhaps you still have an old version of the app and the person installing it now is downloading the most recent version. To update your password use the forgot password feature. You will get a link in your email to reset it.

Method 2: Have them set up their own account:

1. First they need to make sure that their phone is connected to the same 2.4 GHz wifi network as your iAqualink antenna is. This is a security feature and it only applies during this sign up process. 
2. Download and install the Zodiac iAqualink app from the Apple App Store or the Google Play Store.
3. Make sure that the outdoor controller is in "Auto" mode. If it is in "Service" or "Time Out" you will not be able to connect.  
4. Inside the app, select "Sign Up" and fill out the form.
5. On the app select "My Systems" (you may need to access this from the "hamburger" dropdown menu on the top left. 
6. Once in "My Systems" select the + sign on the top right.
7. Select the first line, "Aqualink RS, PDA, Z4/TRi"
8. On the next page enter the device number that is printed on the label that is on the outside of the iAqualink antenna.
9. Make up a System Name. This can be your last name or anything that you call your backyard pool. The only times it matters what you call it is if you have two different systems or two pools (for instance, you have one pool at your primary residence and another pool at a vacation home.) 
10. Select the "Add System" button and it should connect.

If it doesn't connect confirm that  you are on the same 2.4 GHz wifi network. The antenna may be connecting via a wifi extender or a guest network. For this sign up procedure to work, you must be on the same one during the add system part of the procedure.   

If that doesn't work, confirm that all three lights on the bottom of the iAqualink antenna are lit. 

An open letter to the managers of the SoCalGas Marketplace,

I am the owner of Technical Pool Repair. I have been servicing and installing gas pool heaters in the SoCalGas territory since 1998. 

A pool heater is not simply an appliance that you plug in. It must be installed. But before that, it must be sized correctly to ensure that it receives enough gas for complete combustion and that it is installed on a system whose water flow is a good match for the flow requirements of the heater. For these reasons it is important that heaters be replaced under the guidance of properly trained contractors. It is irresponsible of the SoCalGas Marketplace to encourage home owners to purchase heaters online based on a few choices listed on your site. Home owners do not know about gas requirements or water flow. They almost invariably choose a heater that is less than ideal for their situation. If an oversized heater is installed where there is inadequate gas supply, it will result it incomplete combustion which means excessive pollution. It also means that this pollution -- this soot -- will soon be obstruct air flow through the heat exchanger. The heater will destroy itself in only a couple of years. This is why it is irresponsible to have the SoCalGas Marketplace set up as you currently do. 

The responsible way for SoCalGas to set up such a program would be to funnel interested pool owners to qualified contractors and then work together with those contractors. 

Additionally, the heaters listed on the SoCalGas Marketplace are not the most efficient nor the most current models. This is in part because the manufacturers have realized all of what I said about about sizing and professional consultations and have decided not to sell their any of their products or at least not the newest and most efficient models online. Manufactures in the last few years have realized the essential role that contractors play. Moreover, they realize that this role must begin with an initial consultation in which recommendations are made. A pool heater installer is not just someone who shows up to install whatever is purchased. A pool heater contractor must be involved in the selection as well as the installation. Not all heaters will work on all sites.   

Sincerely, 

Clint Combs 

Technical Pool Repair

iAqualink with new router

 So you installed a new router and now your iAqualink does not connect? Here is what you need to do:

1. Make sure your phone is signed on to a 2.4 gHz router connection. Some routers are too "helpful" and will try to offer a 5 gHz connection. A 5 gHz connection is faster, but has shorter range. The iAqualink only works on 2.4 gHz. Sometimes it helps to set up a guest network on your router and limit it to 2.4 gHz.
2. Go out to the iAqualink antenna and remove the cover (two Philips head screws) 
3. Slide the switch from "wifi" to "wired" and back to "wifi." This erases your old router settings.
4. Teach the antenna your new settings by going to the wifi settings on your phone. You will see one that says iAqualink. Sign on to that. A popup will show up with a list of wifi signals to choose from. Select yours -- remember this needs to be a 2.4 gHz signal and must be the one that your phone is already signed into.
5. Put the cover back on and wait a few minutes for it to connect. 
   

Earth Day

 Looking to help your pool celebrate Earth Day? 

• Save resources (and energy costs) when you invest in a quiet, energy-efficient variable-speed pump. 
• Use less natural gas to heat your pool when you have us install a new 84% efficient Jandy Jxi pool heater (and get a $400 rebate from The Gas Company) see website for details.
• Instead of turning on your old 500 watt pool light, have us install a brilliant 37 watt color changing LED light that turns your poolside into a party spot.  

 Go Green Financing

Step by step guide

• Step One - Customer Credit Approval: Customer submits a financing application to one of the program's lending partners. Note: Be sure to have the customer sign the Borrower Consent Form so the lender can inform you when credit approval occurs.
• Step Two - Project Approval: Submit your proposed Itemized Invoice of eligible measure(s) along with any other related home improvements directly to the lender. (Resource: How to Properly Fill Out an Itemized Invoice).
• Step Three - Project Completion: Once the lender has approved your project, complete the installation and submit a final invoice and the Certificate of Completion to the lender. Finalize all permits and complete the combustion appliance safety test if needed.
• Step Four - Project Funding: The lender remits funding within 24 hours of the loan closing via check.